Logistics & Warranty Handling
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Supporting the OEM through working with the ODM

Leveraging our long-standing relationships to manage your returns while minimising your costs.

Warranty Management

When providing a global service solution for our OEM customers, we utilize any available manufacturers repair warranty to keep costs under control.  Rather than shipping product around the globe, NCE can provide an in-region warranty claim back through the "Original Design Manufacturer" (ODM).

Our process reduces both logistics costs and inventory levels by minimizing turnaround time and points of contact.  This is just another way NCE can help you streamline your operations and maximize efficiency.

Logistics

We also minimize costs by ensuring that the minimal amount of parts are located as close as possible to your site location.  NCE uses a blend of both its own facilities and that of its logistic partners to ensure parts and products are always available and can be delivered quickly and on time.

NCE Field Service Legacy IT Support

Legacy IT Support

We can help you protect your investment by continuing support for years to come.

Please contact us for more details

Awards Storage Award 2013

Storage Award 2013

NCE are delighted to announce that we have won the coveted storage awards 2013.

See the press release

RSS

Latest NewsMay 24 2017

NCE Recognized for Delivering the Highest Level of Service

Read the full story here

Older Stories

Apr 18 2017
Tape Storage Council's State of the Market Report

Read now

NCE Field Service Blended Services

Blended Services

We aim to cover most products directly, but if we cannot, we'll manage those services for you with the help of our quality partners.

Click here to learn more

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+44 (0) 1249 813666

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