Expertise in tape and hard drive storage repair solutions
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Data Storage Repair Service

As an independent tape and hard drive storage Repair specialist, we pride ourselves on our capability to reverse engineer the most sophisticated data storage devices, providing what is considered to be the most advanced and effective repair solution available

Our unique repair and diagnostic tools

Both internally and through partnerships with large storage manufactures, the NCE innovation center has engineered a number of unique repair and diagnostic tools to provide a quality driven repair solution.

Offering a comprehensive range of repair services - covering Tape Drives, Automation, Hard Drive Screening & Repair and Optical Drive encompassing technologies such as; LTO, DLT, AIT, DDS, MLR, Optical (Magneto-Optical UDO), NCE will provide you an outsourced repair partnership that's second to none.

The mission is simple; to offer the highest quality repair with the fastest turnaround on a cost effective basis. This has only been made achievable through our vast knowledge and many years of experience in reverse logisitcs and component level repair.

From our state-of-the-art Repair Centers based in the USA and Europe, all parts are fully refurbished and processed through NCE’s extensive ISO9001 QA program, which suggests why our warranty return rate is well below our industry target levels.

Why not arrange a visit to the NCE USA Repair Center and see how NCE sets the benchmark for data storage repair?

NCE Customer Service

The key to providing a successful service partnership is strong communication, so we’ve staffed a dedicated customer service team that’s always on hand to provide assistance and up to date repair information. You'll also be able to log-on to our service portal, NCE LIVE, that will provide you an up to date view on any job processed through the repair center.

Should you require technical help, such as a firmware revision check or the more intricate configuration of a tape library, one of our Technical Helpdesk Engineers is only a phone call away.

Some of the Benefits of NCE’s Repair Service:

  • 5 day standard turnaround
  • Minimum of 6 month warranty
  • Advance Exchange
  • Fixed price repairs
  • Low cost hard drive screening
  • On-line tracking via NCE Live

Solution Services Data Recovery

Data Recovery

If you’ve lost data, call our Data Recovery call center on 619.212.3832

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NCE Disk Tester On-Site Or Off

On-Site Or Off

The compact, convenient & cost effective way to repair and re-use more hard drives.

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Contact us Technical Support

Technical Support

For more information, feel free to contact one of our support help desks.

Contact us here

NCE Field Service SAN Services

SAN Services

NCE can provide you with SAN services, from Implemetation, Installation, configuration F/W - H/W upgrades, Health checks and S/W support.

Please contact us for more information

Connect with us

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United States United Kingdom

+1 619.212.3000

+44 (0) 1249 813666

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