Both internally and through partnerships with large storage manufactures, the NCE innovation center has engineered a number of unique repair and diagnostic tools to provide a quality driven repair solution.
Offering a comprehensive range of repair services - covering Tape Drives, Automation, Hard Drive Screening & Repair and Optical Drive encompassing technologies such as; LTO, DLT, AIT, DDS, MLR, Optical (Magneto-Optical UDO), NCE will provide you an outsourced repair partnership that's second to none.
The mission is simple; to offer the highest quality repair with the fastest turnaround on a cost effective basis. This has only been made achievable through our vast knowledge and many years of experience in reverse logisitcs and component level repair.
From our state-of-the-art Repair Centers based in the USA and Europe, all parts are fully refurbished and processed through NCE’s extensive ISO9001 QA program, which suggests why our warranty return rate is well below our industry target levels.
Why not arrange a visit to the NCE USA Repair Center and see how NCE sets the benchmark for data storage repair?
The key to providing a successful service partnership is strong communication, so we’ve staffed a dedicated customer service team that’s always on hand to provide assistance and up to date repair information. You'll also be able to log-on to our service portal, NCE LIVE, that will provide you an up to date view on any job processed through the repair center.
Should you require technical help, such as a firmware revision check or the more intricate configuration of a tape library, one of our Technical Helpdesk Engineers is only a phone call away.
Some of the Benefits of NCE’s Repair Service:
If you’ve lost data, call our Data Recovery call center on 619.212.3832
The compact, convenient & cost effective way to repair and re-use more hard drives.
For more information, feel free to contact one of our support help desks.
NCE can provide you with SAN services, from Implemetation, Installation, configuration F/W - H/W upgrades, Health checks and S/W support.