At NCE our highly experienced engineers have developed what we consider the most advanced & effective repair solutions available.
Our internal R&D team, working in partnership with some of the leading data storage manufacturers have engineered a number of unique repair and diagnostic tools, to provide a technologically superior repair solution.
Offering a range of services - covering Optical drives, Autoloaders, Jukeboxes & Libraries, Hard drive, and Tape drive repair (encompassing technologies such as; Magneto-Optical (MO), UDO, AIT, SAIT, DLT, SDLT, LTO and DDS), NCE provide a global repair partnership that’s second to none.
Our mission is simple; to offer the highest quality repair with the fastest turnaround on a cost effective basis. This has only been made achievable through our vast knowledge and many years of experience.
From our state-of-the-art Repair Centres, based in the Europe and the USA, all parts are fully refurbished and processed through NCE’s extensive ISO9001 QA program, which suggests why our warranty return rate is well below our stringent target levels.
NCE Customer Service
A key to providing a successful service partnership is strong communication. NCE’s dedicated customer service desk is always on hand to provide assistance and up to date repair information.
Should you require technical help, such as a firmware revision check to the more intricate configuration of a tape library, one of our Technical Helpdesk engineers is only a call away.
|Some of the Benefits of NCE’s Depot Repair Service: