NCE OEM Services - Service and support built around your requirements

US Site | Contact Us | Latest News | Links info@nceeurope.com | 01249 813666

©2011 NCE Computer Group Ltd. All Rights Reserved. Registration No. 3097425

Services > OEM Services	<<Back

NCE latest News:

NCE & Talk Talk scoop Storage Solution of the Year Award

>> more

The Little Book of Storage

NCE have been providing sales and service support on behalf of our OEM customers for many years. NCE’s product sales team are able to offer their customers leading edge Data Storage products along with support with after sales service options, depending on the individual needs and requirements of the customer.

Service support can vary from a full three year on site maintenance support contract to standard telephone helpline services. NCE also provides OEM customers with service agreements to support their sales direct to corporate customers or through their authorised channel partners.

Forecasting:
Stock Level- Management	Based on stock- usage Min - Max	Pre contract bid- support	NCE Bespoke In-House Software
Hard drive screening program	Fixed price repairs	On-line tracking via 'NCE Live'	Contact based parts logistics and backline technical support services

Services:
Repairs	Disk - Tape Boards	Testing	Configuration / upgrades
Field Service	Technical Helpline Broking	Asset Recovery

Communications
Web Portal	EDI	Automated Reports	RMA Tracking	Automated Repair- Tracking

Logistics:
Customer SLA’s	Centralised / De_centralised	IM Process Management	Consignment
Replenishment	Part Banks	Car boot or Bin Delivery

NCE employ their own specialist service engineers and technical helpline personnel, and provide a comprehensive training package in conjunction with our OEM partners.

For more information, please call NCE on +44(0)1249 813666

Call the NCE Service team for more information